Frequently Asked Questions
Is it scary?
We think so. That’s the point.
What are the hours of operation?
Sleepy Hollow’s Haunted Scream Park opens at 7:00pm and admissions closes at 10:30pm
Are there refunds?
We do not offer refunds for any reason. The way we see it, you are paying us to scare you from the moment you step into the park. If you pay to come into the park, then are too scared to enter any attractions, we did our job well! Sleepy Hollow does not offer refunds on unused or unwanted tickets.
Will anyone touch me?
No. Our actors are trained to scare you without touching you. That being said, it is very dark and foggy. An actor may accidentally bump into you, or you may bump into them. Don’t worry though, nobody will intentionally grab you.
What should I wear?
Wear comfortable clothes to keep you warm / protected. Most importantly, WEAR APPROPRIATE SHOES. Our park and attractions have various substrates throughout, including grass, mulch, rock, wood bridges, concrete, and dirt. When it rains, dirt becomes mud. Keep this in mind. While costumes are allowed, masks or coverings that hide your face are not.
Is there food/drink available at the park?
How does your online ticket system work?
Like magic! Purchase your tickets through our ticket page, print them off or have a screenshot of the ticket on your phone, and bring them with you.
How old do you have to be? Is this a family friendly event?
Open to all ages. We recommend parents make the decision for their individual children as to what if any attractions are appropriate to attend.
Are the scares wheelchair accessible?
Our Scream Park takes advantage of the woods, hills, and uneven terrain Mother Nature has provided here. Due to that, the only wheelchair-accessible attractions are the Village and The Castle of Blood. Our other haunted attractions are hilly or include stairs. We do offer a $10 ticket which includes the Village and the Castle of Blood haunted house. That ticket can be purchased at the ticket office, cash only. It is not available online.
Do you use smoke or strobe lights?
Yes. A lot. Theatrical smoke is used ALL OVER throughout the park and in just about every haunted house. Strobe lights are used in many attractions. We do have warnings posted outside of every attraction that uses strobe lights.
Are costumes allowed?
We do allow costumes in the park, with a few basic rules:
- Costumes must be family appropriate
- Costume masks that cover your entire head are NOT allowed.
- Anyone wearing a costume MAY NOT identify themselves or portray themselves to be a Sleepy Hollow employee. Costumed guests MAY NOT act as “Street Actors”, trying to scare other guests.
- Please do not wear any over-sized costumes or anything that may inhibit your ability to walk through tight spaces or crawl in the haunted houses.
Do you serve alcoholic beverages?
No alcohol will not be offered at this event.
Can we bring our own food or drinks?
All food and beverages must be purchased on property. This includes alcohol. All alcohol sold must remain in our “beer garden” seating. Anyone carrying beer or alcohol around the park will be presumed to have brought their own in and will be asked to leave the premises.
Is smoking allowed?
Smoking is not allowed in any attractions, queues, buildings, or covered tents.
Can I take photos?
Photos are allowed throughout the park, but not in any of the attractions. We’d love to see your photos, so be sure and upload them to our facebook page!
Is there anything we cannot bring into the park?
Besides food and beverages, ABSOLUTELY NO WEAPONS are allowed in the park. This includes guns, knives, pepper spray, stun guns, or any other weapons or personal defense items. To avoid confusion, this also includes fake or “prop” weapons. All guests must go through a bag check when entering the park. Any prohibited items will not be allowed inside.
Does the park have security?
In addition to roaming security throughout the park, every major attraction has security posted inside. Additionally, all guests must go through a bag check when entering the park.